Terms of service

¡Excelente decisión! Al igual que con la política de devoluciones, he tomado tu documento base y lo he traducido al inglés profesional para e-commerce.

He aplicado tus nuevos correos corporativos (info@verachapters.com) eliminando el Outlook personal, y he asegurado de que las cláusulas legales apunten específicamente a las leyes internacionales y a la jurisdicción de Chur, Suiza, protegiendo tu negocio en caso de disputas. En la sección 25 he mantenido tu nombre legal completo, ya que para los negocios en Suiza es un requisito obligatorio en los términos legales (Impressum).

Aquí tienes el documento listo para copiar y pegar en la sección de Terms of Service de tu Shopify:

TERMS AND CONDITIONS

OVERVIEW Welcome to Vera Chapters! The terms "we", "us", and "our" refer to Vera Chapters. Vera Chapters operates this store and this website, including all information, tools, features, products, and services available to you, the customer, to provide a curated shopping experience (the "Services"). Vera Chapters is hosted on Shopify, which allows us to provide the Services to you.

The following Terms and Conditions, as well as any policies referenced herein (these "Terms and Conditions" or "Terms"), describe your rights and responsibilities when using the Services. Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting or using our Services, or by interacting with our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy [INSERT LINK TO PRIVACY POLICY]. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage. To use the Services, including accessing or browsing our online stores or purchasing the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information. You are solely responsible for the security of your login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to third parties.

SECTION 2 – OUR PRODUCTS We have made every effort to display our products and services in our online stores as accurately as possible. Please note, however, that the colors or appearance of the products may vary from the display on your screen depending on the type of device you use to access the store, as well as the settings and configuration of your device. We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or match the images or representations in our online stores. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of the products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS When you place an order, you are making an offer to purchase. Vera Chapters reserves the right to accept or decline your order at our sole discretion for any reason. Your order is not accepted until Vera Chapters confirms its acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Vera Chapters may not be able to accommodate cancellation requests once the order has been accepted. If we do not accept an order, or if we change or cancel it, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was made. The return or exchange of your purchases is strictly subject to the provisions of our Return Policy [INSERT LINK TO RETURN POLICY]. You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed and will be detailed in your order confirmation email. Unless explicitly stated otherwise, the prices shown do not include taxes, shipping costs, handling fees, customs duties, or import fees. The prices shown in our online stores may differ from prices in physical locations or in other online stores operated by third parties. We may occasionally offer promotions related to our Services that may affect pricing and are subject to separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes.

 

SECTION 5 – SHIPPING AND DELIVERY We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We assume no responsibility for delays caused by shipping carriers, customs clearance, or events beyond our control. Title and risk of loss pass to you once we transfer the goods to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, advertisements, images, graphics, product reviews, videos, and audio files, as well as their design, selection, and arrangement, are the property of Vera Chapters, its affiliates, or licensors, and are protected by Swiss and international patent, copyright, and other intellectual property laws. These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any of the materials on the Services. Unless expressly stated herein, nothing in these Terms grants you a license or other rights under any patent, trademark, copyright, or other intellectual property of Vera Chapters, Shopify, or any third party, nor shall it be construed as granting any such license or right. Unauthorized use of the Services may constitute a violation of intellectual property laws. All rights not expressly granted herein are reserved by Vera Chapters. The Vera Chapters names, logos, product and service names, designs, and slogans are trademarks of Vera Chapters or its affiliates or licensors. You may not use these trademarks without the prior written permission of Vera Chapters. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS We may provide you with access to third-party customer tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of materials or third-party websites you may access. If you leave the Services to access these materials or third-party websites, you do so at your own risk. We are not liable for any harm or damages related to your access to external websites or your purchase or use of goods, services, resources, or content in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY Vera Chapters is hosted on Shopify, which allows us to provide the Services to you. However, all sales and purchases made in our store are directly with Vera Chapters. By using the Services, you acknowledge that Shopify is not responsible for any aspects of the sales between you and Vera Chapters, including any injuries, damages, or losses resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases and transactions with Vera Chapters.

SECTION 10 – PRIVACY POLICY All personal data we collect through the Services is subject to our Privacy Policy, which can be viewed here [INSERT LINK TO PRIVACY POLICY], and certain personal data may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services will be transmitted to and shared with Shopify and third-party service providers, who may be located in a country other than your country of residence, to provide services to you. For more information, please review our Privacy Policy.

SECTION 11 – FEEDBACK If you send ideas, suggestions, feedback, reviews, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media. We are under no obligation to keep your Feedback confidential or to provide compensation. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES You may use the Services only for lawful purposes. You may not access the Services, directly or indirectly, for any unlawful purpose, to violate intellectual property rights, to transmit viruses, or to interfere with or circumvent the security features of the Services. We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

SECTION 14 – AGENTS If you use an agent (software or service) to access the Services, it must identify itself at all times and must not circumvent our security measures. We reserve the right to restrict access by agents.

SECTION 15 – TERMINATION We may terminate this agreement or your access to the Services at our sole discretion, at any time and without prior notice.

SECTION 16 – DISCLAIMER OF WARRANTIES UNLESS EXPRESSLY STATED BY VERA CHAPTERS, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICES ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SECTION 17 – LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL VERA CHAPTERS, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 18 – INDEMNIFICATION You agree to indemnify, defend and hold harmless Vera Chapters and our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 19 – SEVERABILITY In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Services constitutes the entire agreement and understanding between you and us.

SECTION 21 – ASSIGNMENT You may not assign your rights under these Terms without our prior written consent. We may delegate or assign our rights and obligations without your consent.

SECTION 22 – GOVERNING LAW These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable to the competent courts at the headquarters of Vera Chapters (Chur, Switzerland).

SECTION 23 – HEADINGS The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO TERMS AND CONDITIONS You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website.

SECTION 25 – CONTACT INFORMATION Questions about the Terms and Conditions should be sent to us at info@verachapters.com.

Our contact details: Vera Chapters Owner: Jose Gregorio Rodriguez Bejarano info@verachapters.com / hello@verachapters.com Lichtensteinweg 1 7000 Chur, Switzerland